Without a shadow of a doubt, the best way of booking a vacation/holiday property is direct with the property’s owner.
Villa PaPe respects privacy of all our customers. Your personal data won’t be used for marketing purposes.
Customer information is kept safe and available only to employees who need it in order to do their job. Everyone in Villa PaPe and our business partners is responsible for protecting privacy principles.
Confirmation of a booking by the Client is deemed acceptance of these terms. In these terms of business, the expression Villa PaPe means the apartments ( self catering type of accommodation ) or rooms specified in the Client’s confirmation and ‘Client’ means the person, firm or company making a booking or staying at the Villa PaPe. These terms apply to all bookings except to the extent that specific terms apply for a particular booking.
PRICES
All published rates include VAT without residential tax. Accommodation rates are per apartment/room per night.
RESIDENCE TAX
Prices displayed do not include residence taxes.lpl
AVAILABILITY
In the rare case that the Villa Pape cannot accept a booking, guests will be accommodated in another self catering or Bed & Breakfast type of accommodation of equal or superior standard. In the case of an act of God (strike, war, etc), Villa Pape will do its utmost to find an alternative accommodation in another self catering or Bed & Breakfast type of accommodation but will not be held responsible if this is not possible.
BOOKINGS / RESERVATION
Must be guaranteed by paying 30% advance on our bank account.
ON LINE RESERVATION SERVICES
You pay 30% advance via Pay Pal with all major credit cards(you do not need Pay Pal account to pay the advance).
CONFIRMATION OF RESERVATION
You will receive confirmation email when the advance reaches our account, or when we receive your check or book online.
DIRECTIONS TO THE VILLA PAPE
Full description you will get when you receive a confirmation. You will also get our phone number in case you are not able to find us. If you are arriving by plane we can organize a shuttle for you.
CANCELLATIONS
If the reservation is cancelled 60 or more days before arrival day, full amount of your deposit will be returned minus the expenses we’ll have to return it. If the reservation is cancelled 30 days before arrival day, half amount of your deposit will be returned minus the expenses we’ll have to return it. If the reservation is cancelled 15 days before arrival day, the deposit will not be returned.
FINAL PAYMENT
Final payment by Credit and debit cards are not accepted. Payments can be done in Euro, Croatian Kuna (KN), CHF or US Dollar. Full payment ( minus the deposit ) will be taken by owners or employees on your arrival day. All additional sums are due for payment at checkout. In the event of any query relating to the payment, the Client must notify Villa Pape within 3 days of the bill date. All discounts if available will be added when you book on line
ARRIVAL AND DEPARTURE
Arrival time after 14.00 until 21:00 (later chek in is possible on request) Departure before 10.00
CAR PARKING
lot is within the Villa Pape yard surrounded by fence and it is free. Villa Pape does not accept responsibility for damage to, or for theft from, or for theft of vehicles parked in Villa Pape parking.
EXTRA BED
It is free of charge if enabled
CHILDREN
There are not discounts for children if they are occupied the bed. Cots are available free of charge, subject to availability. Please request for extra child beds and/or cots, noting the age of the child, in the comments when booking. Children under the age of 18 years must be accompanied by a responsible adult to ensure that the children’s behavior is appropriate for other guests within Villa Pape.
DOGS AND OTHER PETS
Villa Pape regrets that it does not accept pets.
BEHAVIOR VILLA PAPE
Reserves the right to judge acceptable levels of noise or behavior of Clients, guests or representatives, who must take all steps for corrective action as requested by Villa Pape. In the event of failure to comply with management requests, Villa Pape may terminate the booking or stop any event immediately without being liable for any refund or compensation.
COMMENTS AND COMPLAINTS
Any comment or complaint regarding the stay should be made in writing within 90 days to Villa Pape E-mail
CARE OF THE PROPERTY
Clients are responsible for any damage caused to the allocated rooms, furnishings, utensils and equipment in them by any act, omission, default or neglect of the Clients, their guests or sub-contractors and will pay to the Villa Pape on demand the amount required to make good or remedy any such damage.
NUMBER OF PERSONS
In the property The number of persons occupying the property must not exceed the maximum number stipulated on the website. Villa Pape reserves the right to refuse entry to the entire party if this condition is not observed.
RIGHT OF ENTRY
Villa Pape shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
